Provider & client portals

Two portals your competitors charge extra for.

Every email a coordinator sends is a question the portal could have answered. Thotara includes a provider portal and a facility portal, both protected by the same encryption, MFA and least-privilege access controls as your internal desk — providers see only their own records, clients see only what you share.

  • Provider self-service intake with saved progress
  • Client-visible credentialing and candidate status
  • Timesheet submission and client approval in-portal
  • Staff preview mode to see exactly what a client sees
Facility administrator and physician reviewing a schedule

Provider portal

Providers do the parts only they can do

Onboarding, documents, hours and travel become self-service, which shortens time-to-start and reduces coordinator load.

Guided multi-step intake

A long application broken into short steps, pre-filled from what you already verified, saved as they go and resumable later.

Their assignments

Confirmed and upcoming assignments with facility details, shift pattern, contacts and everything they were promised in writing.

Timesheets

Submit hours against the real schedule, including call and beeper time, and see approval status without emailing the coordinator.

Travel and itineraries

Flights, lodging and car details in one place, updated when the coordinator changes a booking.

Letters and agreements

Review and sign confirmation letters and agreements digitally, with a copy retained on both sides.

Direct deposit

Provide banking details once through a signed authorization, stored encrypted with reveal logging.

Client portal

Facilities get transparency instead of status calls

A full facility-side experience: coverage requests, candidates, credentialing, schedule, hour approvals, invoices, agreements and reports.

Their coverage requests

Open jobs, status, shift needs and the coverage window — with the ability to raise a new request without an email thread.

Presented candidates

Profiles you chose to share, name-clear status, interview scheduling and decisions recorded in one place.

Credentialing status

Requirement-by-requirement progress on each candidate, so coordinators stop asking where the packet is.

Schedule and hour approvals

The confirmed schedule plus timesheet approval, giving finance a signed-off record before the invoice arrives.

Invoices

Current and historical invoices with the hours and premiums behind each line visible.

Reports and agreements

Coverage, spend and fill reporting, plus signed letter agreements and PSAs available for download.

Governed access

Portals that can't over-share

Portal access is not a filtered view bolted onto an internal screen. Provider and client users are separate roles with their own row-level rules enforced in the database, so a portal user cannot request data outside their own assignments or facilities even if a request is crafted by hand.

  • Invitation-based accounts — no public sign-up
  • Row-level rules enforced per role, per organization
  • Candidate profiles shared deliberately, not by default
  • Bank and sensitive fields reveal-logged to the audit trail
  • Versioned terms and privacy consent captured at first sign-in
  • Staff preview mode for support without borrowing credentials

See both portals side by side.

We'll show the provider experience and the facility experience from the same live assignment.